Meet The Team

At FLPP our staff is our most important asset to our company. We value our staff and in return, they find high value in being part of the most successful lakefront vacation rental and real estate team in the Finger Lakes. For more information about working at FLPP, click here.

To contact us directly for immediate service, call 1-888-414-5253 and follow the prompts.

Brian Zerges

CEO and Owner/ Licensed Real Estate Broker

Our CEO, Brian Zerges, is a Licensed Real Estate Broker and sole owner of Finger Lakes Premier Properties for the last 24 years. After earning a BA from The Rochester Institute of Technology, Brian...

Amy Banach

Owner Services Supervisor

Amy Banach joined our team in 2006 and today is our Owner Services Supervisor. Her degree in Travel and Tourism from State University of New York College at Morrisville has supported her extensive ...

Lindsay Bolton

Marketing Manager

Lindsay graduated from the New York College at Brockport in 2005 with a Bachelors of Arts in two majors, International Studies and Anthropology. She continued her education at the...

Kate Chappell

Revenue Manager

Kate has been part of our team since 2002 and has moved up the ranks from her starting position in the Reservations Department, to Real Estate Sales, Owner Services and finally to where she is now ...

Cynthia Emerling

Real Estate Listing Specialist/Broker Associate

Cynthia Emerling has been a licensed Associate Broker since 1993. Her career started within the Century 21 System, in which she consistently obtained the Pinnacle Quality Service Award, and remaine...

Alexa Gifford

Operations/Marketing Director

Alexa earned a B.B.A from Roberts Wesleyan with a focus in Organizational Management, which led her to her role as President of the Finger Lakes Tourism Alliance in 1999. From there, she worke...

Jordanne Hillman

Reservation Sales Manager

Jordanne is Finger Lakes Premier Properties' Sales Manager and comes to us with an extensive background in hospitality and customer service. She worked at the Best Western after graduating fro...

Robyn Mance-DeMay

HR Specialist

Robyn comes to FLPP from HR Works where she worked as an HR Consultant/Compliance Specialist for five years providing virtual and onsite support for clients and various HR project...

Brian Neilson

Director of Finance

As Director of Finance, Brian oversees the accounting and data analyst positions at FLPP. In addition, he works closely with each department to maximize the value of services prov...

Cindy Presher

Housekeeping Manager

Finger Lakes Premier Properties is often complimented on the immaculate conditions of the vacation rentals because of Cindy and her dedicated team. Cindy joined our team in 2009 as a seasonal House...

Calvin Smith

Maintenance Supervisor

Calvin brings tremendous value to our team, guests, and owners from his background in the hospitality industry.

Calvin has over a decade of experience providing stellar customer service and...