Guest Information

We are excited to host you in the picturesque Finger Lakes Region!  We look forward to welcoming you but we're sure you have questions.  Feel free to review any of the information provided below before you arrive at your vacation rental home.  If you still cannot the information you're looking for, at the bottom of the page you can contact our local team who will be happy to assist you.

FAQ's For Staying With Us

Get easy answers to some of the most frequently asked questions before you arrive.

Policies and Guest Information

Our homes are privately owned and located within residential communities.  Here is some helpful information to know before you arrive.

Guest License Agreement

Here is a copy of the Guest License Agreement which everyone needs to read and sign before their booking is complete.

Trip Planning

Some quick resources to help you plan for your vacation to the Finger Lakes!

Travel Insurance

We have partnered with top travel insurance agencies to help safeguard your planned vacation.

Our Cleaning Standards

We stand by our premier standards with a 100% housekeeping guarantee.  Rest easy knowing your vacation home has been cleaned by our trained, professional staff.

Do you still have questions? Contact us!
Guest Services

103 Horizon Park Drive, Penn Yan, NY 14527

Local Phone: 888-414-5253